Privacy policy.

Effective Date: May 30, 2025

Last Updated: May 30, 2025

Introduction

Auge Co. Inc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website augecoldstorage.com (the "Site") or use our cold storage and transportation services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Request quotes or services

  • Contact us through our website or phone

  • Create an account or register for services

  • Subscribe to newsletters or updates

  • Participate in surveys or feedback forms

This information may include:

  • Name and contact information (address, phone number, email)

  • Company name and business information

  • Shipping and billing addresses

  • Payment information (processed securely through third-party processors)

  • Service preferences and requirements

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and location data

  • Browser type and version

  • Pages viewed and time spent on our site

  • Referring website information

  • Device information (type, operating system)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These help us:

  • Remember your preferences

  • Analyze website traffic and usage

  • Improve our website functionality

  • Provide personalized content

Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited and time spent on each page

  • Geographic location (city/country level)

  • Device and browser information

  • Traffic sources (how you found our website)

Google Analytics uses cookies and may collect your IP address. This information is transmitted to and stored by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences.

You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect to:

  • Provide cold storage and transportation services

  • Process service requests and manage customer accounts

  • Communicate with you about services, updates, and promotional offers

  • Improve our services and website functionality

  • Comply with legal obligations and industry regulations

  • Protect against fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Third-Party Services

We may share information with trusted third-party service providers who assist us in:

  • Processing payments

  • Providing transportation services

  • Website hosting and maintenance

  • Marketing and communication services

  • Website analytics (such as Google Analytics)

These service providers are contractually obligated to protect your information and use it only for the specified purposes.

Business Partners

We may share information with logistics partners, carriers, and other business partners as necessary to provide our services.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes

  • Protect our rights and property

  • Ensure safety and security

  • Respond to government requests

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission protocols

  • Access controls and authentication

  • Regular security assessments

  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your information

  • Restriction of processing

  • Data portability

  • Objection to processing

To exercise these rights, please contact us using the information provided below.

Marketing Communications

You can opt out of receiving promotional emails by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

  • Updating your account preferences

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Auge Co. Inc

  • Website: augecoldstorage.com

  • Email: info@augecoldstorage.com

  • Phone: (210) 640-9940

  • Address: 3940 N. PanAm Expy, San Antonio, TX 78219

For privacy-related inquiries, please include "Privacy Policy" in the subject line of your communication.